Changelog
What's been deployed to the platform — features, improvements, and updates.
June 2026
May 2026
Simplified PBX configuration
Extended the PBX device connector options to include support for PBXs that require calls to be routed on the To SIP Header. This allows dareena.ai to be seen as a simple extension or device off a PBX, rather than configuring a more complicated Trunk.
New feature
Per-destination voices
Assign different voices to specific numbers or extensions within a single tenant. One Agent, multiple experiences — your AI Agent can appear to callers in many guises.
New feature
Tenant contacts
Unified caller identity across phone, SMS, and channels. Tenants can clearly see frequent callers, with multiple numbers grouped under a single contact.
Partner team management
Partners can now invite and manage their own admin users from the partner console without raising support tickets.
New feature
Tenant cloning
Partners can now clone existing tenants from templates rather than configuring from scratch.
Partner top-up
One-tap tenant top-ups from the partner admin. Fund a tenant's balance without logging in as the tenant.
Deepgram Flux
Lower-latency, higher-accuracy speech recognition — now the platform default for all tenants.
New feature
Skills
Bounded, intent-triggered workflows with capture schemas and post-call actions. Enables structured outcomes from every call.
NZ-accent voices
Eight voice personas with NZ and AU accents, including expressive (premium) variants.
Three-balance billing
Minutes, SMS, and NZD balances tracked and consumed separately with FIFO priority ordering.